Frequently Asked Questions
Are these original paintings?
No. Each Canvalora piece is a fine art print on canvas or Hahnemühle Photo Rag paper, produced to order from our studio's high resolution digital artwork. Every canvas is stretched and finished by hand.
Who are the Canvalora artists?
Almost all of our artists are studio identities created by Canvalora, not individual painters, each with its own style and subjects. The exception is Roman Fontaine, a painter whose original work inspired The Fontaine Collection, developed in our studio from his colours and gestures. Every artwork is created digitally in our studio, then edited, refined and prepared for print at fine art resolution. Read our story.
What is the difference between Framed and Frameless?
Framed canvas sits inside a floating pine frame in Black, White, Natural or Espresso, giving a tailored, finished look. Frameless canvas is gallery wrapped around a deep 3.2 cm pine bar, so the artwork continues cleanly to the edges for a contemporary presence. Both arrive ready to hang.
Will my chosen size crop the artwork?
No. Each size is composed for its own proportions, so the full artwork is kept.
How long will delivery take?
Most pieces are made within 2 to 5 working days and delivered within a week of dispatch in the UK, USA, Canada and Australia. See our Delivery page for every region.
Will I pay import duties?
Not in the United Kingdom, Europe, the United States, Canada or Australia, because your piece is printed within your region. For other countries, local duties may apply.
How do I hang my artwork?
Hanging fixings come fitted. All you need is a suitable wall fixing. Our guide to hanging art covers fixings, heights and groupings.
How do I care for it?
Dust gently with a soft, dry cloth. Keep away from direct moisture and avoid prolonged strong sunlight to protect the colours. Read our full guide to caring for your art.
What if it arrives damaged?
Send us a photograph within 30 days of delivery and we will replace it free of charge. See Returns and Our Guarantee.
Do you work with interior designers and businesses?
Yes. We supply homes, offices, hotels, restaurants and show homes. Visit Bespoke and Trade to tell us about your project.